Admissions Officer; Samuel Curtis Johnson Graduate School of Management

The Opportunity

The Admissions & Scholarship team at the Samuel Curtis Johnson Graduate School of Management is dedicated to attracting, selecting, and matriculating a highly talented and diverse MBA student population. Reporting to the Director of Admissions Operations, the Admissions Officer plays a key role in supporting the admissions process for Johnson's residential MBA programs through applicant evaluation, candidate interviews, and recommendations to the Admissions Committee. This position also serves as a primary point of contact for prospective students, providing personalized guidance from inquiry through application submission while promoting a thorough understanding of Johnson's programs, admissions requirements, career resources, and student experience. In addition to supporting recruitment and admissions activities, the Admissions Officer coordinates interview logistics, contributes to admissions events and campus visits, and partners with colleagues across the school to deliver an exceptional candidate experience. This is a full-time, three-year term position with the possibility of renewal based on funding, performance, and business needs. As a member of the Cornell community, the successful candidate will foster a culture of belonging by demonstrating collaboration, respect, inclusion, and a commitment to supporting the success and wellbeing of others.

About The Johnson School - Johnson Graduate School of Management

As part of the Cornell SC Johnson College of Business, the Samuel Curtis Johnson Graduate School of Management at Cornell University continues to transform graduate business education to better prepare graduates for success in tomorrow's business world. Johnson provides cutting-edge learning experiences that immerse students sooner and deeper in their chosen fields. Johnson offers seven different Masters of Business Administration (MBA) programs, spanning the U.S., Canada, Latin America, Mexico, and China as well as two Masters of Professional Studies (MPS) programs, and one Masters of Science in Business Analytics and is home to award-winning faculty and research. As an integral part of the Cornell SC Johnson College of Business, Johnson students can access the full power of educational and research opportunities across the university to reach deeper competency in their industries and areas of interest.

Enrollment representatives within Cornell's colleges, schools, and units regularly collaborate and partner with the Enrollment Division to accomplish the University's enrollment goals.

Key Responsibilities

• Review and evaluate MBA applications, assessing academic achievement, professional experience, leadership potential, and other admissions criteria.
• Conduct applicant interviews and provide recommendations to the Admissions Committee to support admissions decisions.
• Serve as a primary point of contact for prospective students, providing personalized guidance throughout the admissions process.
• Engage with prospective students through phone, email, virtual office hours, and admissions events to support recruitment and application conversion.
• Coordinate admissions and enrollment processes, including applicant tracking, interview scheduling, and onboarding activities for admitted students.
• Collaborate with colleagues across the Admissions & Scholarship team and campus partners to support a seamless candidate experience.
• Support admissions events, information sessions, and other recruitment initiatives.
• Maintain accurate applicant and student records while ensuring compliance with university policies and data privacy requirements.

What We Need

For further consideration, please submit a resume and cover letter.

• Bachelor's degree or equivalent combination of education and experience, with at least two years of admissions experience.
• Ability to anticipate applicant needs in alignment with office goals and think critically and creatively about process improvements and application management.
• Demonstrated ability to take initiative, exercise sound judgment and decision-making, maintain strong attention to detail, and manage multiple priorities while meeting time-sensitive deadlines.
• Excellent written and verbal communication skills, with the ability to provide exceptional customer service and build strong relationships with a variety of stakeholders.
• Experience modeling values that support inclusion, belonging, and wellbeing.
• Commitment to working in an organization that values diversity, equity, inclusion, anti-racism, and wellbeing.
• Ability to advocate for and effectively support individuals from a broad range of backgrounds, identities, and experiences.
• Demonstrated ability to cultivate inclusive and equitable relationships with students, faculty, staff, and community members.

If you have all those things, great! We have a few more things that we would prefer you to have, but it's ok if you don't.

• Previous experience using admissions CRMs and technologies such as Salesforce, PeopleSoft, Hobson's ApplyYourself, Linvio, Sumo, and Image Now systems.

This is a fixed-term position based in Ithaca, New York, with an initial three-year appointment. The selected candidate will work fully onsite during the initial onboarding and training period, with the possibility of a hybrid work arrangement thereafter based on business needs and supervisor approval. Core business hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., with the specific schedule determined in collaboration with the supervisor. Renewal beyond the initial three-year term is contingent upon funding availability, business needs, and satisfactory performance.

Rewards and Benefits

Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell
• Follow this link to learn more about the Total Rewards of Working at Cornell:

Total Rewards | Working at Cornell.

Visa sponsorship is not available for this position.

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