Product Manager

Our client, a leading organization in the financial services sector, is dedicated to empowering individuals through innovative solutions and exceptional client experiences. Partnering with Aquent, they are seeking visionary talent to drive their mission forward, focusing on secure and seamless digital interactions that build trust and protect their clients.

Are you a visionary leader passionate about shaping the future of digital security and client experience? This is an extraordinary opportunity to step into a pivotal role where your expertise will directly impact millions of users, safeguarding their digital journeys while enhancing their access to critical financial services. You will be at the forefront of innovation, leading a dedicated team to define, develop, and deliver cutting-edge authentication capabilities that deter fraud and elevate the client experience. Your work will not only protect but also empower, making a tangible difference in how clients interact with essential digital platforms.

What You'll Do

This role offers the chance to lead a scrum team as a Product Owner, focusing on enhancing client experience and deterring fraud within digital authentication. You will collaborate with diverse teams, including technology, experience designers, security, compliance, and risk teams, as well as end-channel owners, to identify needs, define capabilities, and administer services. You will be instrumental in exploring industry best practices, emerging techniques, and educating stakeholders on authentication and fraud prevention.

• Build a feature, product, and channel roadmap to articulate and drive the group's priorities.
• Lead product discovery activities, collaborating with UX, technology, and business partners to design experiments and refine solutions.
• Create and define product stories with clear acceptance criteria based on client needs, working closely with the technology team for successful delivery.
• Develop a deep understanding of customers by leveraging data, existing studies, and collaborating with research teams for new studies or experiments.
• Interact with vendors to obtain support for various platforms, upgrade products, and contribute to their product roadmaps.
• Explore, evaluate, and propose technologies and techniques that meet the needs of various channels.
• Identify risks in current and proposed solutions, recommend resolutions, controls, or mitigation strategies, implement and monitor controls, and escalate visibility of risks/gaps as appropriate.
• Work with technology partners and vendors to create advanced authentication techniques.
• Collaborate with channel partners and other product managers to create and implement online identity management and authentication processes and systems.
• Champion the creation of easy-to-use, understandable, and acceptable experiences.
• Create a release plan in coordination with the scrum team and other lines of business.
• Create reporting on Key Business Indicators (KBIs) and production support metrics, and monitor performance.
• Build trusted relationships through clear and consistent communication with a wide array of upstream and downstream stakeholders.
• Provide first-line support to various internal stakeholders (e.g., technology support, account/trading service) and sales staff in answering client questions and resolving client escalations.
• Evaluate in-house and third-party security products.
• Negotiate contract details that meet the needs of the firm and end-clients.

What You'll Bring

Required Qualifications

• Bachelor's degree in computer science, engineering, or business.
• Prior product management experience with online security, authentication, fraud, and/or digital identity.
• Prior experience with federated identity and single sign-on implementations.
• Strong communication and presentation skills.
• Superior analytical ability with attention to detail.
• Ability to influence and drive outcomes.
• Documented experience in agile product development.
• Experience with user testing and competitive intelligence.

Preferred Qualifications That Will Set You Apart

• Experience with OAuth and OIDC.
• Experience with the Financial Services industry.
• A strong interest and passion for our industry.
• Comfortable dealing with ambiguity.

Please note: This position is available on a W-2 employment basis only and is not open to Corp-to-Corp (C2C) arrangements. The client is also unable to provide employment-based visa sponsorship or transfers for this role.

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About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.