Inside Sales

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Job Description

At Nidec, we prioritize our team's well-being and success. Our comprehensive benefits package is designed to support you both personally and professionally. These are the great benefits we offer, with additional perks and programs available to enhance your overall experience with us.

• Competitive Compensation: Attractive salary with additional bonus opportunities.

• Health and Wellness: Comprehensive medical, dental, vision and disability coverage, effective from your first day.

• Retirement Savings: 401(k) plan with a best-in-class company match of 100% on the employees' first 6% to support your financial future.

• Work-Life Balance: Generous time off package, including PTO and holidays.

• Education Assistance: Tuition reimbursement and continuous learning opportunities to support your professional growth.

Position Objective:

The primary responsibility of Inside Sales is managing the full cycle service process on motors and generators including quoting, customer service, and follow-through on all service orders. They will interface directly with customers and representatives from other departments to ensure timely delivery of services.

Essential Duties/Responsibilities:

• Provide quotes for customers in a timely manner
• Creating accurate and comprehensive purchase orders based on customer information and ensuring customer approvals on Pos in a timely manner
• Ensure requirements for delivery, quality, and price are met
• Place orders for specialty parts needed to complete a job
• Replace all "non-repairable" and junk jobs with new service orders
• Assist customers who request assistance in finding used equipment on the used market
• Create a job number for the customers and schedule job for tear down in TRAVERSE (ERP system)
• Distribute job pack with tear down and inspection sheets to technicians
• Photograph incoming and outgoing jobs
• Daily check on equipment being repaired in the shop in order to maintain an efficient timeline and provide customers with a status
• Estimate repair after tear down and inspection; look for alternatives if the job is not economical to repair; with management approval on estimates, provide inside sales with an update
• Maintain an organized work scope in TRAVERSE (ERP system) per tear down and updated inspection forms for technicians
• Prepare job for shipment or pickup, creating a delivery ticket in TRAVERSE (ERP system)
• Ensure all paperwork is completed, available, and approved by management prior to invoicing
• Ensure all dates quoted to customer are reasonable and schedule accordingly
• Advise corresponding personnel of incoming jobs
• Coordinate with logistics to line up all hot shots
• Performs all applicable duties in accordance with our Quality Management System (QMS), as required
• Perform other skilled or non-skilled duties as directed by management

Experience/Skills:

• Be available for and successfully complete all required training
• Must be willing work evenings and/or weekends, if required
• Possess valid identification
• Be able to operate motor vehicles in compliance with all state and federal requirements when traveling
• Travel between Texas and Louisiana locations if required
• Ability to lead and teach a team
• Detail oriented and organized
• Intermediate knowledge of Microsoft Excel and Word
• Ability to prioritize, organize and meet deadlines
• Ability to promote a strong company image, professional appearance and positive attitude toward customers and co-workers
• Team player attitude with the ability to work with minimal supervision

Additional Job Details

Education:

• High school diploma or general education degree (GED), or 0 - 2 years related experience and/or training; or equivalent combination of education and experience, preferably in the Oil & Gas Service Industry

Physical and Other Requirements:

• Must pass all required pre-employment screenings - Background, Physical & Drug screen
• Be able to comply with all drug and alcohol policies of Nidec / Houma Armature Works and/or customer sponsored programs. Subject to random Drug and Alcohol screenings
• Must be able to lift and/or move up to 60 pounds unrestricted
• Prolonged periods of sitting at a desk, standing, walking and/or working at a computer

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Work Shift Schedule

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.