Technology Manager (III)

Aquent is a global leader in talent solutions, connecting the brightest minds in marketing, creative, and design with the world's most innovative companies. We partner with our clients to build exceptional teams that drive groundbreaking projects and deliver impactful results, fostering an environment where talent thrives and makes a tangible difference.

Are you a visionary leader passionate about transforming complex challenges into elegant, automated solutions? We are seeking a dynamic individual to step into a pivotal role where you will spearhead the "agentification" of critical workflows, dramatically enhancing operational efficiency and product performance. This is an incredible opportunity to leverage your expertise in systems design and cutting-edge agentic solutions to drive innovation, optimize offerings, and directly shape the future of our client's products and operations.

What You'll Do:

• Lead the "agentification" of workflows, applying advanced systems design principles to automate manual processes and convert operational bottlenecks into robust, scalable solutions.
• Utilize agentic solutions to proactively monitor product performance, identify critical areas for improvement, and optimize feature offerings to achieve unparalleled operational efficiency.
• Drive products through their entire lifecycle, from initial pilot phases to successful final delivery, overseeing both technical execution and business operations.
• Apply your deep knowledge of web technologies, systems design, and data analysis to achieve key product outcomes, including enhancing feature offerings, designing impactful launch programs, resolving complex technical challenges, and ensuring seamless integrations.
• Translate intricate operational issues into innovative technology solutions, such as automating manual processes to significantly reduce human error and boost overall efficiency across product lines and business verticals.
• Play a crucial role in improving existing operations and commercializing new solutions, guiding new initiatives from their conceptualization through to successful deployment in close collaboration with Product Management, Engineering, Global Sales, and Marketing teams.
• Review and validate product requirement documents (PRDs), ensuring product specifications meet the diverse needs of customers, partners, and internal stakeholders.
• Orchestrate program-level execution activities, expertly anticipating and resolving bottlenecks, managing escalations, prioritizing projects and resources, balancing business needs against technical constraints, and ensuring successful product deployments and efficient long-term operations.
• Manage the end-to-end lifecycle of planning, designing, and deploying internal tools or products, including ongoing communications, stakeholder management, and comprehensive project oversight.
• Ensure product readiness, identify potential gaps, and influence product roadmaps to guarantee the best possible customer and partner experience.
• Foster strong collaboration with both technical and non-technical stakeholders (e.g., Product, Engineering, Sales, Marketing), effectively managing escalations, requirements, and feedback while advocating for stakeholder needs in internal discussions.
• Explore alternatives and constraints for complex customer or partner problems, utilizing analytics and metrics to design, pitch, and assess the impact of potential product or tool solutions, always considering the impact of design on user experience.
• Share insights and potential solutions with internal teams, and conduct thorough data analysis using success metrics to evaluate the effectiveness of product improvement initiatives.
• Proactively assess and identify gaps and issues in current products based on user feedback and metrics analysis, communicating these effectively to internal teams and contributing technically to their resolution through developing, validating, and documenting new features and solutions.

Who You Are:

You are a strategic thinker with a strong technical background, capable of driving complex projects and influencing cross-functional teams. You thrive in an environment where you can translate vision into tangible results and have a direct impact on product excellence and operational efficiency.

Qualifications:

Must-Have Qualifications:

• Proven experience in systems design and applying automation to complex workflows.
• Demonstrated ability to utilize "agentic solutions" for product performance monitoring and optimization.
• Strong understanding of web technologies and data analysis skills.
• Experience driving products from pilot to final delivery, including technical execution and business operations.
• Comprehensive knowledge of translating operational issues into technology solutions, with a focus on automating manual processes.
• Experience in program-level execution, including bottleneck anticipation, issue resolution, prioritization, and resource management.
• Proficiency in reviewing and validating product requirement documents (PRDs).
• Exceptional stakeholder management and cross-functional collaboration skills (Product, Engineering, Sales, Marketing).
• Analytical mindset with experience using metrics to assess impact and drive decisions.
• Ability to contribute technically to solving product gaps by developing, validating, and documenting new features/solutions.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.