Summary of position/daily activities: AEM is seeking a business analyst & tester that understands the customer's business requirements and business process management and then translates them to system requirements. The business analyst & tester designs and documents workflow, manages and provides solutions to new business unit ideas, trends, and concepts appropriately through the latest technological paths. The business analyst & tester documents test cases, manages and executes testing of systems, and assists with end user testing and acceptance. The business analyst & tester helps manage system implementations and ensures quality standards are met. Key duties include:
- Collaborate with customers, SMEs, business stakeholders, and IT teams to understand needs, goals, and constraints.
- Gather and analyze requirements through interviews, workshops, surveys, prototypes, and document reviews.
- Analyze business processes and identify gaps, risks, and improvement opportunities.
- Translate business needs into clear requirements, user stories, mock-ups, and acceptance criteria.
- Facilitate requirements review and validation with client, business, and development teams.
- Maintain requirements documentation, traceability, and change control throughout the project lifecycle.
- Support agile delivery, including backlog refinement, sprint planning, and scrum ceremonies.
- Help define project scope, level of effort, and planning assumptions for assigned work.
- Develop test strategies, test cases, scripts, and scenarios aligned to requirements.
- Execute tests, document results, report defects, and support defect prioritization.
- Coordinate with developers and project team members to confirm defect resolution.
- Prepare, manage, and support user acceptance testing with external users.
- Complete regression testing and post-implementation validation as needed.
- Create user documentation, training materials, status updates, and other project documentation.
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Basic qualifications/experience (the required qualifications which are critical to be considered for the position:
- Minimum Education: Bachelor's degree in Computer Science or any related field from an accredited institution.
- 5-7 years related experience as a business analyst/tester.
- Ability to work for any employer in the US without sponsorship.
- Ability to obtain a clearance. US citizenship required.
- Ability to analyze, understand, and document complex business processes.
- Ability to gather and interpret relevant data and information.
- Attention to detail and the ability to think analytically and exercise judgment to solve problems.
- Effective project management skills. Ability to track several projects simultaneously, work as part of a team and to also work independently.
- Familiarity with Agile/Scrum methodologies and various software development lifecycle.
- Experience with JIRA and/or Azure DevOps.
- Advanced skills in MS Word, Outlook, Excel, and SharePoint.
- Excellent verbal and written communication skills.
- Ability to build positive relationships with both client and internal teams.
- Ability to make effective decisions under pressure.
- Ability to provide clear, concise writing on technical topics for non-technical audiences.
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Desired skills/certifications (any additional skills desired but not required to be considered for the position):
- Past experience with the U.S. Department of Education, post-secondary education systems, or state/district data collections and/or grants preferred.
- Certified ScrumMaster (CSM) preferred.
- Certified Project Management Professional (PMP) preferred.
- Consulting experience and client-facing experience preferred.
- Current government security or public trust clearance preferred.
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AEM and its affiliates are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status, or any other characteristic protected by law. - AA M/F/Vet/Disability
Federal law requires AEM and its affiliates to verify identity and employment eligibility with information from your Form I-9. The E-Verify system is used.
The California Consumer Privacy Act of 2018 ("CCPA") imposes specific obligations on businesses processing personal information of California residents. Pursuant to the CCPA, AEM and its affiliates are required to provide applicants who are California residents a notice, used at or before the point of collection of such personal information, which identifies the categories of personal information that may be collected and why AEM and its affiliates collect such information. Applicants can find information about AEM's privacy policy and CCPA here. |
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