Transition Manager 5

Aquent is proud to partner with a visionary, global enterprise that stands at the forefront of innovation, constantly evolving and making a significant impact on its industry. This organization is seeking a dynamic leader to guide the human side of critical technology and process transformations within its core business operations. As part of this innovative environment, you will play a crucial role in shaping the future of internal processes, working with diverse teams and senior stakeholders to achieve widespread impact.

About the Opportunity

Are you ready to be at the heart of ensuring that every significant technological and operational shift is met with readiness, understanding, and enthusiasm? This is an exciting opportunity to step into a pivotal role where your expertise will directly influence the success of large-scale rollouts, fostering a culture of adaptability and efficiency across a global enterprise. You will lead high-impact initiatives, collaborate with diverse teams, and directly influence the strategic direction of internal processes, driving widespread adoption and success. If you're passionate about empowering employees and ensuring seamless transitions during periods of significant change, this role offers an unparalleled chance to make a tangible difference.

Key Responsibilities

• Build and execute comprehensive transition and readiness plans, including detailed stakeholder analysis, impact assessments, and adoption measurement strategies.
• Identify and analyze affected user groups, clearly defining the changes for each, and meticulously preparing them ahead of go-live dates.
• Develop high-quality training content, practical job aids, and robust enablement materials in a consistent, reusable format.
• Construct polished, executive-ready presentations and status reports for senior leadership.
• Author clear, audience-appropriate communications tailored for employee, stakeholder, and leadership audiences.
• Monitor readiness progress, proactively escalate risks, and keep project leads informed of any adoption gaps.
• Coordinate user participation throughout testing cycles, including scheduling, providing clear instructions, and facilitating issue follow-up.
• Drive readiness initiatives for high-impact employee populations most affected by upcoming changes.
• Collaborate closely with managed service providers on the development and delivery of training materials.
• Take ownership of go-live readiness for each required global release.
• Produce and publish weekly communications to keep all stakeholders informed and engaged.

Must-Have Qualifications

• Minimum of 10 years of experience in transition management, change management, or organizational readiness on enterprise-level programs.
• Demonstrated track record of successfully preparing large user populations for significant system or process changes, including global or multi-region rollouts.
• Exceptional communication skills, encompassing strong writing, editing, and the ability to craft audience-specific messaging.
• Excellent presentation skills with a design-oriented background, capable of producing polished, visually clear materials for executive audiences.
• Proven experience building training content and enablement programs from the ground up.
• Ability to work independently, establish structure in ambiguous environments, and operate effectively with limited direction.
• Comfortable partnering with senior stakeholders, external suppliers, and diverse cross-functional project teams.
• Experience with global rollouts across multiple regions and time zones.
• Bachelor's degree or equivalent professional experience.

Nice-to-Have Qualifications

• Change management certification such as Prosci or ADKAR is highly recommended.
• Familiarity with large-scale enterprise resource planning (ERP) systems.
• Previous experience with significant technology and regulatory changes within a similar organizational context.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.