Senior Account Manager

Aquent Studios is a global creative powerhouse, partnering with the world's most recognized brands to deliver scale, speed, and efficiency in creative services. We empower our clients to achieve their business objectives through impactful work that spans digital design, UI/UX, video, motion, content, and cutting-edge AI solutions. Join a collaborative environment where ingenuity and personal growth are celebrated, and your contributions directly shape the future of leading organizations.

Are you ready to seize a pivotal opportunity to drive significant impact and innovation with a flagship technology client? This is your chance to step into a high-ownership role where your entrepreneurial spirit and strategic vision will directly transform organizational challenges into high-value engagements. You will be at the forefront of integrating creative services, marketing operations, and advanced AI solutions, making a tangible difference in how a major technology leader operates and connects with its audience.

What You'll Do

• Own the entire client lifecycle, from leading initial discovery sessions and negotiating proposals to overseeing rollout and ensuring seamless delivery and account health.
• Cultivate deep, trusted relationships across various client teams and product groups, proactively identifying new opportunities by understanding their operational needs.
• Design and implement bespoke solutions by collaborating with internal creative, marketing operations, and AI experts to scope tailored service models.
• Drive innovation and experimentation, bringing fresh ideas, creative approaches, and AI/automation tools to client workflows, continuously seeking ways to enhance efficiency and effectiveness.
• Maintain a strong pulse on project pipelines, financial health, and delivery metrics, ensuring projects remain on track and scope is clearly defined.
• Collaborate closely with internal delivery teams, translating contractual commitments into clear, actionable execution plans.

Must-Have Qualifications

• 4-8 years of professional experience in account management, client success, consulting, agency delivery, or business development.
• Proven client-facing experience, demonstrating comfort working directly with corporate stakeholders and navigating complex client organizations.
• Familiarity with creative agency or marketing services, including content creation, digital marketing, AI workflows, or managed service delivery models.
• Hands-on experience with execution and SOWs, including drafting proposals, defining scopes of work, tracking project budgets, or managing project delivery.
• Pragmatic tech and AI aptitude, with hands-on experience using generative AI tools (e.g., Copilot, ChatGPT, Claude) to streamline daily work and improve client processes.
• A strong problem-solving mindset, comfortable navigating unstructured situations, defining paths forward, and taking full ownership of outcomes.
• Strong academic background demonstrated through formal education.

Nice-to-Have Qualifications

• Experience working inside or alongside enterprise technology environments.
• A natural instinct for systems thinking, adept at connecting client needs with practical team execution.
• An eagerness to learn, experiment, and take calculated risks to test new service offerings.
• Proven track record of creating, driving, and sustaining transformational change across teams and client organizations.
• Deep, practical fluency in applying AI technologies to streamline internal workflows and transform client-facing operating models and deliverables.
• Ability to decompose complex organizational and marketing problems into scalable, structured, and interconnected systems.
• A builder mindset with a hands-on drive to create new capabilities, offers, practices, and teams from the ground up.
• Expertise in leveraging data, metrics, and insights to inform commercial decisions, track project success, and validate strategic bets.
• Willingness to test new approaches, iterate rapidly, and foster a culture of creative experimentation.