Senior ServiceNow Engineer - Strategic Portfolio Management (SPM)

Description

Location: Tampa, FL - USCENTCOM J6
Program: USCENTCOM Information Technology Services (CITS)
Clearance: Active Secret (TS/SCI Eligible)
Work Schedule: Onsite with potential hybrid flexibility (4 days onsite, 1 day remote)

Leidos is looking for a Senior ServiceNow Engineer specializing in Strategic Portfolio Management (SPM) to support the USCENTCOM J6 mission in Tampa, Florida.

This is an exciting opportunity to work with a talented engineering team supporting critical Department of Defense IT operations.

In this role, you'll be the hands-on technical expert for ServiceNow SPM, helping improve how the organization manages projects, resources, budgets, and strategic priorities.

We're looking for someone who knows how to build, configure, troubleshoot, and improve ServiceNow SPM solutions while keeping the platform secure, reliable, and easy to maintain.

This is a hands-on engineering role, not just a ServiceNow administrator or project management position.

• Configure, implement, and maintain ServiceNow Strategic Portfolio Management (SPM/PPM) capabilities.
• Support Demand Management, Project Management, Resource Management, Financial Management, and Strategic Planning.
• Develop and improve workflows, business rules, client scripts, forms, and UI policies.
• Build dashboards, reports, and KPIs to improve project and portfolio visibility.
• Develop integrations between ServiceNow SPM and other modules, including ITSM and CMDB/ITOM, using REST and SOAP.
• Work with business analysts and stakeholders to turn requirements into effective technical solutions.
• Evaluate existing customizations and use out-of-the-box ServiceNow functionality whenever possible.
• Troubleshoot application issues and support platform performance, security, and reliability.
• Assist with ServiceNow upgrades, patches, testing, and migrations.
• Collaborate with the broader ServiceNow engineering team to ensure solutions follow platform standards.

• 4-6+ years of specific hands-on ServiceNow engineering, development, configuration, or implementation experience.
• 2+ years of direct ServiceNow SPM or PPM experience.
• Strong experience with Demand Management, Project Management, Resource Management, Investment Funding, Strategic Planning Workspace, and Goal Framework.
• Experience developing with JavaScript, Glide API, business rules, client scripts, UI actions, and workflows.
• Experience building and supporting REST and SOAP integrations.
• Experience creating ServiceNow dashboards, reports, and KPIs.
• Working knowledge of ServiceNow ITSM, including Incident, Problem, Change, and Request Management.
• Understanding of ServiceNow platform upgrades, patching, and troubleshooting.
• Ability to determine when customization is necessary versus using standard ServiceNow functionality.
• Strong troubleshooting, communication, and problem-solving skills.
• Ability to work independently and collaborate with technical teams and customers.
• Active Secret security clearance with TS/SCI eligibility.
• U.S. Citizenship required.

Candidates must meet one of the following:

• Bachelor's degree with 8+ years of relevant experience.
• Master's degree with 3+ years of relevant experience.
• High school diploma/GED with 10+ years of relevant experience.

• ServiceNow certifications such as CSA, CIS-SPM/PPM, or CAD.
• Experience with Agile/SAFe methodologies and ServiceNow Agile Development.
• Additional ServiceNow experience with ITSM, CMDB, or Service Catalog.
• Experience supporting DoD or other federal government environments.
• Familiarity with USCENTCOM/J6 mission requirements.

At Leidos, you'll have the opportunity to apply your ServiceNow expertise to a mission that directly supports critical military IT operations.

You'll work alongside experienced engineers, solve complex technical challenges, and help deliver ServiceNow solutions that improve enterprise planning and decision-making.

If you're a hands-on ServiceNow engineer with strong SPM/PPM experience and want to make an impact, we want to hear from you!

Apply today and bring your expertise to the Leidos CITS team!

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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