|
We're seeking a future team member for the role of Director - Head of Americas Client Enablement to join our Global Payments & Trade, Global Client Enablement team. This role is located in Pittsburgh, PA or Lake Mary, FL In this role, you'll make an impact in the following ways:
* Manage department activities, providing suitable resources (including VP+ level direct staff)
* Provide consultation to Relationship Management/ Sales and Clients on processes and practices
* Strategize, implement, and oversee processes for increased productivity and growth
* Design daily operational programs that achieve organizational objectives
* Establish and grow relationships with relevant internal and external partners
* Establish cost parameters and manage overall P&L for department
* Create and maintain plan for forecasting, targeting, and attaining Client Enablement goals
* Supervise employee productivity and provide internal processes for improved efficiency
* Provide data analytics of sales, distributors, and partners to relevant management teams
* Work with managers to develop long-term strategic initiatives
* Participate in development of competitor analyses and implementations strategy
* Support customer-facing operations, including sales, marketing, and product To be successful in this role, we're seeking the following:
* Bachelors degree or the equivalent combination of education and experience is required
* 10+ years of total work experience and at least 5+ years of people management experience preferred
* External client facing experience (Implementations, Service, Sales, Consultation, etc.)
* Strong ability with database and information systems software
* Experience in data analysis
* Strong presentation skills
* Ability to work in an office environment 4-5 days a week
|
BNY Mellon
Oct 20, 2026