eCommerce Project Manager II

Aquent is partnering with a renowned leader in the home goods and design industry, a company celebrated for its commitment to innovative design and exceptional quality. This organization is dedicated to enhancing living spaces through superior products and experiences. We are seeking a talented individual to join their team and drive significant digital transformation, directly impacting their operational efficiency and customer engagement. This is an exciting opportunity to lead critical initiatives that will shape the future of their online presence and business processes.

This pivotal temporary/contract role calls for a business-minded professional who thrives at the intersection of strategy and technology. You will be instrumental in leading the implementation of a brand-new eCommerce website, a cornerstone project that will redefine how customers interact with our client's offerings. As a key player, you will bridge the gap between business objectives and IT execution, ensuring seamless system integrations and optimized digital experiences. Your work will directly contribute to streamlining workflows, enhancing operational success, and achieving crucial business objectives across the organization.

What You Will Do:

• Lead comprehensive project management efforts for the local implementation of centrally developed eCommerce projects, encompassing order management systems, digital platforms, omnichannel initiatives, and enterprise resource planning systems.
• Cultivate strong partnerships and collaborate effectively with central Digital and IT teams throughout every phase of the project lifecycle.
• Develop and execute robust project plans by collaborating with diverse stakeholders, including IT leadership, retail store teams, and distribution centers, leading task forces to ensure timely, in-scope, and on-budget deliverables.
• Spearhead testing, data migration, cutover, and Go-Live activities for the eCommerce channel during upcoming system implementations.
• Facilitate impactful User Acceptance Testing (UAT) sessions with both central and local stakeholders, ensuring solutions meet business needs.
• Develop comprehensive training materials for project launches, effectively addressing process changes and supporting overall change management strategies.
• Support the optimization of new digital services, technical evolutions, and omnichannel enhancements to elevate both the client and retail experience, partnering with supervisors and cross-functional teams for successful execution.
• Proactively report, monitor, and escalate project issues and risks, ensuring timely resolution and mitigation.

What You Will Bring:

We are looking for a dynamic professional with a proven track record in eCommerce and system implementations, ready to make a significant impact.

• Experience: 4-7 years of dedicated project management experience in eCommerce and system implementations.
• Technical Proficiency: Strong hands-on knowledge and understanding of:
  
  
  
  • SAP
  • Order Management Systems
  • Salesforce
  • Fulfillment applications
  • IT infrastructure & digital platform implementations
  
  
  
  
• Essential Skills:
  
  
  
  • Exceptional organizational and task-force management skills, with the ability to juggle multiple priorities effectively.
  • Proven ability to lead critical project phases including User Acceptance Testing (UAT), data migration, and Go-Live cutover activities.
  • Strong communication skills, capable of effectively managing stakeholders ranging from C-suite executives and IT leadership to retail store and distribution center personnel.