Director Immigration - Legal Services

Summary:

Responsible for developing and managing the organization's immigration strategy, ensuring compliance with all applicable laws and regulations, and supporting global talent mobility. Oversees visa and work permit processes, partners with human resources, recruiting, and legal teams, and provides guidance on immigration-related matters to leadership and Associates. Leads the team to deliver efficient, compliant, and Associate-focused immigration services.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Manages service to Associates, providing case management in connection with outside counsel, facilitating documentation, and resolving issues in a timely and sensitive manner.
• Conducts training system-wide for Talent Acquisition, Human Resources and Lega and drafts immigration-related policies and guidelines.
• Partners with the recruiting team, managers, and internal legal and external immigration counsel on all phases of individual immigration cases, including employee contact, documentation, communication, and compliance.
• With a focus on successful outcomes and providing strong customer service, assesses business needs against established processes, case strategy, aligns and interprets company policy, completes and files immigration paperwork, coordinates responses to requests for evidence, and tracks and reports on case status.
• Develop, implement, and maintain comprehensive immigration policies, guidelines, and strategic frameworks to ensure organizational compliance with evolving immigration laws and regulations while supporting workforce planning, operational needs, and organizational objectives.
• Responsible for coordinating all US immigration processes, including Immigrant Visa matters such as PERM, I-140, and AOS filings and Non-Immigrant visa matters such as H-1B, F-1, TN, L-1, O-1, and E-1,2, & 3; in addition to working across regions to secure non-US visa matters.
• Support the full life cycle of the Green Card process while collaborating with HR Business Partners, immigration lawyers, and various internal stakeholders.
• Own the US Employment-Based Immigration, providing consultation on all programs, timelines, and specific requirements for each visa type, collecting and reviewing documentation, job descriptions, resumes, and other pertinent information.
• Creating monthly reports and updates to provide information to ministries on trends and costs. Estimate the yearly accrual for the total spent on all immigration cases by the immigration law firm.
• Track and maintain the immigration statuses of our Associates while keeping Public Access Files up to date.
• Assist with arrangements for immigration consultations and other critical elements of employee work permit and visa process, including providing timelines and updates to the issuance of the visa and arrival.
• Provide I-9 guidance to employees and training to HR team members and other stakeholders.
• Ensure audit and compliance in accordance with our Standard Operating Procedures. Coordinate and maintain FICA-exempt reports.
• Support team members in implementing the immigration changes to the process
• Create and review Service Level Agreements. Track, benchmark, and recommend best practices.
• Good ability to work in a matrix environment.
• Establish and maintain effective working relationships with coworkers, managers, and clients.

Job Requirements:

Education/Skills

• Bachelor's degree required.
• Master's degree in legal studies, business, or human resources strongly preferred.
• A bachelor's degree plus an additional two (2) years of relevant experience may be considered in lieu of a master's degree.
• Must have effective leadership skills, expert coaching and counseling skills.
• Must have excellent problem-solving, judgment, and decision-making skills.
• Must demonstrate advanced communication skills with the ability to effectively influence decision-making and build alignment across organizational levels.
• Must be detail-oriented, with excellent organization and prioritization skills and the ability to navigate the complexity.

Experience

• Three (3) years of experience in project management or working on multiple projects or cases independently in an environment with changing priorities required.
• Expert knowledge of US Immigration, US Visa Types, processes, US Immigration regulations and compliance requirements, including the ability to navigate complex and evolving global immigration requirements required.
• Deep knowledge of local and relevant employment legislation required.
• Experience working with confidential data and compliance with data privacy and security standards.
• Proficient in Microsoft product suite: Excel, PowerPoint, Word, and Outlook.

Licenses, Registrations, or Certifications

• SHRM, U.S Employment Immigration Specialty Credential preferred.

In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time