Acute Care Operations Manager

ChristianaCare is hiring an Acute Care Operations Manager to support our Hospitalists in the Acute Care Service Line. This experienced healthcare operations leader would oversee clinician workforce management, provider scheduling, and practice operations across a multi-site acute care environment.

This role is responsible for driving operational excellence through strategic staffing, locum management, provider onboarding, process improvement, and team leadership. The successful candidate will combine strong business acumen, healthcare operations expertise, and collaborative leadership skills to support organizational goals, enhance provider and caregiver experiences, and ensure seamless care delivery across the health system.

Schedule:

• Monday-Friday, 8:00am - 4:30pm
  

Why You'll Love Working at ChristianaCare

• Comprehensive, FirstDay Health Coverage:
  Comprehensive firstday coverage, including medical, dental, vision, and life insurance. Enjoy low deductibles, plus $0 copays for unlimited primary care (inoffice or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off
  Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth
  Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence
  We're here to support every step of your journey to parenthood-whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave
  Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being
  Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities:

Provides operational leadership and administrative oversight for the Acute Care Service Line, supporting the daily operations of a complex, multi-site healthcare environment. This role partners closely with service line leadership and clinicians to ensure the delivery of high-quality, efficient patient care. Responsible for supervising administrative staff, resolving operational challenges, driving accountability, and fostering an environment that supports caregiver engagement and performance. Serves as a key resource for frontline problem-solving and operational excellence, with oversight supporting approximately 75 to 200 provider FTEs depending on service line needs.

Position Qualifications:

• Bachelor's degree is required and preferred in fields such as nursing, medical technology, business, clinical healthcare, or healthcare management/administration.
• Minimum of three years of leadership experience required.

The ideal candidate will have:

• Strong leadership, collaboration, and relationship-building skills.
• Financial acumen with budgeting and forecasting experience.
• Knowledge of healthcare operations, provider staffing, locum management, and revenue cycle processes.
• Excellent communication, organizational, analytical, and problem-solving skills.
• Experience driving operational improvements and process optimization (Lean preferred).
• Proficiency in Microsoft Office and ability to learn new technologies quickly.

Why ChristianaCare
Do you want to make a meaningful impact on healthcare operations and patient care? As an Acute Care Operations Manager, you will play a vital role in ensuring our clinicians, caregivers, and support teams have the resources, processes, and leadership needed to deliver exceptional care every day. This is more than an operations role. It's an opportunity to lead strategic initiatives, optimize provider workforce management, drive operational excellence, and support high-quality patient outcomes across our Acute Care Service Line. Join a mission-driven organization where your leadership will help shape the future of care for the communities we serve.

Whether a position can be supported for remote work will be assessed based on whether ChristianaCare is able to meet the business requirements of the proposed remote location.

Please include updated resume with application.
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Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/