Affiliate Operations Coordinator (HR and Administrative Coordinator) - Bronx

Physician Affiliate Group of New York, P.C. (PAGNY),a multispecialty medical practice group, staffs several municipal hospitals and clinics within New York City through an affiliation agreement with NYC Health + Hospitals. PAGNY's corporate staff provides administrative, practice management, and human resources services in support of its nearly 4,000 clinical providers.

The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.

NYC Health + Hospitals is the nation's largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.

The Affiliate Operations Coordinator is responsible for all aspects of administrative support, maintaining accurate and compliant employee files, and ensuring personnel documentation meets established organizational standards. The Coordinator supports the site Affiliate Operations Officer and serves as a backup resource for the Human Resources team. Additionally, the Coordinator serves as a primary point of contact for routine employee questions and concerns, providing guidance, facilitating resolution, and escalating matters as appropriate. The position serves as a key point of contact for employees and supports the effective delivery of Human Resources services at the affiliate site.

Opportunity Details:

• Serve as the first point of contact and greet PAGNY employees in the Human Resources suite by providing a welcoming, professional, and service-oriented experience. Respond to initial questions and inquiries, providing general HR information and directing employee inquiries to the appropriate HR area specialist, including benefits, on-boarding, payroll, employee relations, and leave administration. Partner with the Affiliate Operations Specialist accordingly.

• Answer incoming telephone calls on the Human Resources main phone line, respond to general inquiries, and route calls to the appropriate HR area specialist, including benefits, on-boarding, payroll, employee relations, and leave administration. Partner with the Affiliate Operations Specialist accordingly.

• Assists Human Resources team with on-boarding, continuing medical education (CME) credits tracking, and other related transactions, ensuring all required documents are uploaded to the HRIS system for employee personnel files.

• Execute frequent and ongoing employee file audits, focusing on identifying and following up on any missing documents and expired certifications and/or licenses. Assists with scheduled and unscheduled audits.

• Manages compliance with mandatory and non-mandatory training, performance assessments, professional licensure, aptitude exams, etc.

• Maintains detailed calendars for site Affiliate Officer and/or Human Resources team. Prioritizes meeting requests and logistics. Assist Affiliate Officer with administrative tasks as required.

• Support on-site leadership with administrative tasks as required, including attend meetings, take meeting minutes, preparing correspondence and financial reports.

• Oversee conference room scheduling, related catering orders and supplies for special events.

• Operates and maintains standard office inventory for all supplies. Reports any malfunctioning equipment, maintenance and housekeeping issues to site leader, hospital vendors, or building management/facilities. Notify staff when required.

• Receives deliveries, sorts and distribute incoming mail and organizes outgoing courier deliveries and documents.

• Prepares, review and submit accurate invoices and expense reports timely.

• Perform other miscellaneous duties as assigned.

• Associate degree preferred, or equivalent combination of education, training, and at least 2 - 4 years' experience in a healthcare setting.
• Strong interpersonal, organizational, customer service, and communication skills, with the ability to communicate effectively-verbally and in writing-with employees, providers, leaders, and colleagues at all levels.
• Demonstrated integrity, professionalism, diplomacy, discretion, and sound judgment, including the ability to handle confidential information appropriately.
• Proficiency with Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel. Experience using an HRIS or other employee record-management systems is preferred.
• Ability to work independently, manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
• Strong follow-up skills and the ability to coordinate across departments, identify outstanding requirements, and escalate issues appropriately.

• On site, in-office presence required.

Benefits include:

• 401(k) Company Contribution (subject to IRS contribution limits):
  • Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required.
  • After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required.
• Generous Annual Paid Time Off (PTO): Vacation andHoliday.
• Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates.
• Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 3x your salary (up to a maximum of $250,000) provided at no cost to you.
  • Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family.
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
• Pre-tax employee-paid contributions for commuting expenses.
• Annual Salary = $60,000*-$75,000*

Physician Affiliate Group of New York, P.C. (PAGNY)mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.

Physician Affiliate Group of New York, P.C. (PAGNY)is an equal opportunity employer committed to equitable hiring practices and a supportiveworkplace. All candidates are considered based on their individual qualifications, potential, and experience. To learn more about our culture and ongoing workplace practices, please visit ourWorkplace Culture | PAGNY page.

*Salary Disclosure Information:

The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include benefits. Actual total compensation may vary based on factors such as experience, skills, qualifications, historical performance, and other relevant criteria.