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Job Announcement
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Fairfax County boasts a top-notch school system, safe neighborhoods, thousands of acres of parkland, and bustling town centers. County government sits at the heart of this dynamic community of almost 1.2 million residents and seeks employees eager to bring their energy, enthusiasm and skills to serve Fairfax residents and to shape the county's future. Land Development Services (LDS) is the steward of the county's land development and building construction codes and regulations, and its staff members embrace their essential role as "first preventers." Every day, through careful review, permitting and inspection of site and building construction, our staff protect the health, safety, welfare, and environment for those who live in, work in, and visit Fairfax County. Our department also serves as the gateway to much of the county's economic development, reviewing over 30,000 building and site plan submissions, issuing nearly 70,000 building permits, and conducting over 220,000 building and site inspections each year. If you would like to join a creative, collaborative, innovative team doing meaningful work, then LDS is the place for you.
Under the supervision of the Chief of the Bonds and Addressing Center, this position receives, reviews, and processes documentation related to residential conservation agreements and conservation escrow deposits. This role ensures accuracy, completeness, and compliance with legal and regulatory requirements throughout the conservation and bonding workflow. This position also reviews and assigns addresses for residential projects and small commercial alteration projects. Provides exceptional customer support for services performed by the Department of Land Development Services and ensures compliance with applicable codes, regulations, and standards related to various activities within the agency's scope. A key responsibility is delivering timely and effective customer service through in-person, phone, and virtual channels, with staff offering expertise to address real-time inquiries. Additionally, this position proactively collaborates with colleagues both within and outside the business unit to ensure efficient service delivery and timely resolution of customer needs. Assist with recruitment, onboarding, and offboarding.
Complies with county, agency, and job specific training, including but limited to Emergency Management and Safety related courses.
Ability to evaluate, adopt, learn and utilize artificial intelligence (AI) tools and technologies to enhance productivity, decision-making, and workflow efficiency in alignment with organizational policies and the needs of the role.
NOTE: This position is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing business needs of the organization.
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Employment Standards
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MINIMUM QUALIFICATIONS: Any combination of education, experience, and training equivalent to high school graduation or a GED diploma issued by a state department of education; plus, three years of engineering technical support work.
NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.
PREFERRED QUALIFICATIONS:
- Experience in the field of land development.
- Experience with processing legal agreements.
- Experience with processing payments.
- Strong customer service skills and/or public contact experience.
- Excellent oral and written communication skills, including ability to effectively communicate technical topics to internal and external customers.
- Ability to read/interpret legal agreements and site related documents.
PHYSICAL REQUIREMENTS:
Ability to operate computer driver equipment. Position is generally sedentary. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE: Panel interview and may include exercise.
Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov
EEO/AA/TTY.
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