Technical Quoting Specialist

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Responsibilities:

Understanding the Business

• Actively seeks value added opportunities that increases customer interest and promotes the use of new services for CSA Group

• Responds promptly to all technical sales inquiries and visits with clients as necessary

• Participates in associations and outside organizations deemed appropriate by the MAP

• Manages the relationship with clients by determining client needs and expectations

• Provides periodic written reports on calls, customer contact, proposals, and quotes

Working Well with Others

• Provides basic surface technical direction within assigned product group and staff in cooperation with Technical Specialist, technical knowledge should span 2-4 years of relevant experience, in depth technical direction requiring further expertise will be referred to the Technical Specialist

• Communicates with appropriate Operations staff as required during the sales process

Delivering Results

• Prioritizes work assignments and follow up responses to clients inquires and proposals in coordination with the Commercial team

• Prepares written pricing proposals for services for clients, working with the Commercial team and as required with the technical operations staff

• Relates necessary information to operations to maintain customer satisfaction

Qualifications:

• Bachelor's Degree in Engineering with Registration as a Professional Engineer, with two or more years of experience in specific commercial unit's industry; or a three years College Diploma in a relevant technological discipline, with 6-8 years of work experience in similar industry

• Knowledge of CSA Group, UL and IEC standards; variety of test procedures

• Knowledge of CSA Group programs and services

• Sales or Marketing experience preferred

• Mentoring skills

• Computer proficiency (word processing); keyboarding

• Strong problem-solving ability; detail oriented

• Ability to work independently

• High level of communication skills (verbal and written)

• Excellent listening and retention skills