Director, Workforce Planning

• Accountable for strategizing, planning, and executing initiatives related to global headcount growth.
• Provide strategic guidance to business unit leaders by creating various workforce management scenarios and advising on the recommended path.
• Coordinate annual and quarterly planning, as well as monthly updates and replans, with various stakeholders.
• Act as the central coordinator and escalation contact for resource planning to minimize workforce imbalances.
• Advise and consult with cross-functional teams on both long-term and short-term workforce strategies.
• Make recommendations to senior management for continuous improvement and risk mitigation.

• Drive analysis and manage the overall project, country, regional, capability, and technical workforce planning.
• Forecast and govern people performance metrics for a region, including utilization and non-billable time.
• Understand and forecast the P&L impacts of any given plan, along with the associated risks and opportunities.
• Recommend optimal business strategies based on historical performance, predictive analytics, and scenario-based analysis.

• Develop knowledge bases by analyzing trends and business performance expectations.
• Build and monitor tools and reports to enable the leadership team to make effective capacity decisions.
• Monitor and track actual operations and performance to adjust and improve ongoing planning and performance.

QUALIFICATIONS

What do you need to apply?

MSH employs people of passion, we seek those individuals who dream of a better world. We look for professionals who combine experience, local knowledge, and an understanding of international best practices.

Specific requirements for this role are:

• A postgraduate education in a field of study closely related to the assigned responsibilities or equivalent experience.
• 8-10 years of experience in Workforce Planning or a similar field, with demonstrable skills in financial analysis, planning, forecasting, and data analytics.
• 12 years of progressively responsible experience is preferred.

• Demonstrated quantitative and analytical skills with strong capabilities in innovation, judgment, and conceptual thinking.
• Results-driven with a proactive approach, consistently enhancing operational processes and procedures.
• Effective problem solver who can address issues efficiently while maintaining flexibility, professionalism, and integrity.
• Experience leading multiple large and strategic transformation projects simultaneously, collaborating with various partners to develop plans, analyses, and organizational change initiatives (including processes, tools, and techniques).
• Skilled at managing multiple concurrent demands and effectively prioritizing responsibilities.
• Ability to collaborate on large-scale projects within a matrixed organization and influence both internal and external partners.
• Excellent presentation skills, capable of instilling confidence and empowering, engaging, and influencing others, including at the executive level.
• Excellent communication skills and ability to work with multiple teams and stakeholders at all levels across geographies.
• Advanced level knowledge in MS Excel, PowerPoint, and PowerBI.
• Innovative thinker who takes initiative and solves problems creatively.
• Mission-driven and self-directed with passion, integrity, and a positive attitude.

• Ability to travel within the US and to countries where MSH or its donors operate.

MSH considers multiple job-related factors when determining an offer, including but not limited to, business and organizational needs, candidate qualifications, internal equity, location, and internal budget.

Salary is just one of many aspects of our total rewards package; at MSH, our goal is to provide you with a comprehensive set of competitive benefits that includes a substantial vacation, sick and holiday policies, training and development programs, competitive insurance coverage for health, vision, dental, life, short-term and long-term disability, 401k plan, Flexible Spending Account, among others.

MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.

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