Continuous Improvement Manager

About Sun Country Airlines

We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable.

With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Manager Continuous Improvement you'll enjoy these benefits and more:

• Comprehensive benefit package including dental and vision
• PPO and high deductible health plans
• Health savings accounts (HSA and FSA)
• Dependent Care
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

Manager Continuous Improvement Overview:

Responsible for identifying and implementing strategies to improve efficiency, quality, and productivity within Tech Ops. This person analyzes processes, gathers data, and collaborates with cross-functional teams to develop and implement improvement initiatives. The Manager acts as a thought partner with business leadership to select, scope and prioritize CI initiatives and provides leadership, mentoring and training to employees and stakeholders on the use and practice of the CI methodologies and tools to ensure the successful implementation of these initiatives.

Projects can range in duration and complexity from quick analyses to large scale transformative efforts. The Manager and their team use an array of analytical, technical, and consulting skills, including Lean Six Sigma, change management, time and motion studies, statistical data analysis, and model development and validation. The CI Team focuses on performance and constantly strive to eliminate waste, improve customer satisfaction, and reduce defects.

Essential roles and responsibilities of a Manager Continuous Improvement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primary:

• Lead projects ranging in duration and complexity from quick analyses to large scale transformative efforts
• Utilize an array of analytical, technical, and consulting skills, including Lean Six Sigma, change management, time and motion studies, statistical data analysis, and model development and validation
• Establish healthy working relationships with other departments' personnel
• Lead projects in conjunction with business teams to identify opportunities for improvement, gather and analyze information and data, develop improvements and innovations
• Establish a template for Employee Involvement Teams (EITs)
• Coaching project team members on their development
• Developing and managing business leader relationships and working closely with them throughout the project life cycle
• Leading and organizing large, cross-departmental groups through complex and strategic workshops
• Create project plans and documentation considering resources, task priority, risks, and dependencies
• Develop and deliver story and presentations for report outs independently
• Use subject matter and professional experience to manage the development and implementation of new projects and opportunities, and apply analytical rigor and process optimization to solve critical business problems

Secondary:

• Project Management experience
• Conduct all tasks in a safe and efficient manner complying with all local, state, and federal safety and health regulatory requirements, programmatic standards, and with any internal policies and procedures identified by Sun Country Airlines.
• Any other tasks assigned by the Sr. Director Engineering

Supervisory responsibility: Management, direction, and supervision of Continuous Improvement Departmental staff

Classification:Full-time, Exempt
Working Location:Minneapolis, MN

The qualifications we are looking for in the Manager Continuous Improvement:

• College degree and/or five (5) years related experience or equivalent combination of education and experience
• Experience in diverse (multiple business areas) continuous improvement portfolio implementation
• 2+ years of related experience
• Completion of multiple cross functional projects using Lean Six Sigma
• Ability to apply advanced Lean principles or advanced Six Sigma principles to process improvement
• Must be computer proficient (Microsoft Applications)
• Excellent organizational, mathematical and problem-solving skills
• Demonstrated leadership ability in a changing business environment
• Excellent oral and written communication and presentation skills
• Ability to work effectively with people at all levels in an organization
• Self-driven with a strong sense of urgency, demonstrates initiative and able to multitask and adapt to changing priorities
• Strong influencing skills
• Strong conflict resolution skills

Preferred Skills:

• Bachelor's degree in Engineering, Technology, or Business Administration
• Aviation degree with related experience
• Three (3) or more years of experience in continuous improvement
• Green Belt and Black Belt training experience
• Experience using Microsoft Power BI

Work Environment:

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Days and hours of work are Monday through Friday, with core hours from 8am to 5pm.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Additional Notes:

Must have authorization to work in the United States.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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