Sales/Office Admin

Laacke & Joys is a leading manufacturer of custom sewn products for industrial and medical applications, as well as heavy duty office chairs for 24/7 use. For more than 180 years, our customers have trusted Laacke & Joys because we understand our industry better than the rest.

We offer competitive pay and benefits, supported by a culture that encourages collaboration and innovation. You can look forward to an inclusive workplace where diverse talent can learn, grow, and succeed. Come join a team where you can be you.

Job Summary

The Sales/Office Admin will play a key role in providing communication and administrative support for our customers, sales team, and production staff.

Responsibilities

• Acknowledge Customer POs. For reorders, compile historical customer information related to parts/portfolio for review, evaluation and requoting as appropriate by the Account Manager.
• Enter Sales Orders and Invoice. As knowledge/understanding of the business grows, enter Parts, BOMs, MOMs and create Jobs.
• Advocate for the customer. Work collaboratively with the Account Manager, Engineering, Purchasing, Production and Shipping to maximize the customer experience in terms of communication, quality and timeliness.
• Assist Account Manager and Engineering in their new-product-development activities.
• Facilitate the repair program for a proprietary customer product.
• Other office duties as assigned, including but not limited to answering phones, opening mail, filing, etc.

Requirements

• 5+ years of relevant work, preferably in a manufacturing environment
• Ability to organize priorities and work collaboratively
• Disciplined attention to detail and process
• Proficient communication skills - verbal, phone, and written
• Proficient in Microsoft Office - Word, Excel, and Power Point