Senior Manager, Business Systems

Built on a foundation of integrity, respect, and commitment, JPI stands out as one of the most active real estate developers and builders in the nation. For more than 35 years, JPI has designed and developed communities with best-in-class homes and amenities. JPI is committed to data-driven management and continuous improvement. Its team of experts utilizes data - including unparalleled market research, proven business processes, and proprietary models - to ensure that every decision is strategic, focused, and produces exceptional multifamily communities with the best risk-adjusted returns. More than just great communities, JPI is focused on leaving a lasting impact on the communities where we build and is continually committed to "Building What Matters." JPI operates as a subsidiary of Sumitomo Forestry, which is recognized as one of the largest home builders in the United States.

Essential functions & Responsibilities

• Manage the team providing support to financial system end-users.

• Serve as an escalation point for challenging support issues not solved by the analyst team. Takes responsibility for troubleshooting and problem-solving escalated issues.

• Solution, configure, test, implement and maintain Workday enhancements leveraging subject matter expertise.

• Manage the interface and ticketing system with the 3rd party Application Management Services (AMS) provider. Works with accounting leadership to prioritize tickets and drive timely completion of tickets.

• Maintain detailed task management for optimization of process, configuration and reports in financial systems. Own status update for in-flight initiatives and enhancements. Conduct requirements gathering on new requests.

• Identify, document, and communicate risks encountered on in-flight initiatives and escalate to accounting leadership, technology leadership, or process owners, as applicable.

• Monitor compliance to and effectiveness of financial controls, and work with finance team leadership to continuously improve controls.

• Own and update change log, ensuring communications to impacted individuals to drive system governance.

• Conduct regular reviews with stakeholders on system performance and health.

• Document support requests using the company's ticketing software, create system reports that will aid in identifying training opportunities.

• Create Q&A or knowledge articles for user self-service.

• Train and coach new and existing employees on software systems and procedures. Identify internal knowledge gaps for self and analysts; recommend external training courses, as applicable.

• Support implementation and verification of company financial controls, including participation in financial audits.

• Perform user audits for business systems. Maintain user accounts and permissions.

• Ensure all financial systems are functioning properly.

• Understand company financial systems strategy and contribute to its implementation.

• Maintain and troubleshoot system integrations.

• Continuously interact with Workday Community and help lead the assessment of impact of new Workday features, coordinate rollout, testing and user training.

• Take an active role in fostering a culture of continuous improvement that delivers scalable and repeatable business processes. Advocate for Workday best practices.

Non-Essential Functions & Responsibilities

• Special projects and other duties as assigned.

Education, Work Experience, & Physical Requirements

• Accounting degree required.

• 3-5 years' experience implementing and supporting Workday required.

• Hold one or more Workday Certifications for Financials, Adaptive, Security, Administration and/or Financials Reporting.

• Exposure to real estate and construction project accounting practices preferred.

• Experienced in solving problems and improving business processes in a systems environment.

• Experience in the management of technical people and support partners.

• Experience in stakeholder management, including the ability to manage challenging priorities.

• Strong interpersonal skills with demonstrated ability to relate to people at all levels of an organization.

• Adaptable to evolving business needs.

• Strong customer service orientation.

• Excellent oral and written communication skills.

• Working knowledge of Microsoft Office products.

• Strong attention to detail.

• Exceptional critical thinking and reasoning skills; Resourceful.

• Self-motivated, autonomous, collaborative; Show Initiative.

We are a People First culture, and seek team members who are hungry, humble, and people smart with an eye to continuous improvement. Our culture begins with people and our goal is to attract, retain, and grow the best talent in the industry. Through ongoing investment in the development of our people, we provide meaningful opportunities for professional success and fulfillment. Led by values and principle-based leadership, our team approaches every project with responsibility, accountability, and integrity.

• NMHC - #1 Fastest Growing Developer; #2 Fastest Growing Building; #8 Largest National Developer; # 11 Largest National Builder

• Real Page - Most active multifamily developer in DFW for the past 8 years

• Dallas Business Journal Best Places to Work - 2023

• Dallas Business Journal - Largest DFW Real Estate Developers - #11

JPI offers associates a comprehensive benefits package with competitive salaries and more including:

• Competitive Bonus Program

• 4 Weeks PTO for All New Associates (Pro-Rated by Hire Date)

• 11 Holidays and 8 Early Release Days

• Medical, Dental, Vision and Life Insurance

• 401(k) with Company Match (Up to 5% Match)

• Health Savings Account

• Flexible Spending Accounts (Dependent & Medical Reimbursement)

• Paid Parental Leave

• Paid Volunteer Time

• Tuition Assistance

• Phone Reimbursement

• Associate Referral Bonuses