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Repair Tech Consultant/Configuration Technician

Spectraforce Technologies
United States, Oklahoma, Tulsa
Nov 25, 2024
Repair Tech Consultant/Configuration Technician

12 months

Tulsa, OK 74103

Work Schedule: M to F (07:30 AM - 04: 30 PM CST)


Note: If the role is offered, the candidate will undergo a Public Trust Clearance background verification.

Job Summary:

This role will be responsible for staging and configuring QCC/IQ data bundles, hosting voice services, CPE operations orders, and special projects as required.

Responsibilities:

  • Receive and inspect equipments.
  • Review the inventory to ensure all devices and components are present, noting any missing or damaged items like routers or power supplies.
  • Use basic IT skills to check the equipment and identify if any parts need to be replaced or repaired.
  • Set-up equipment at a staging station, running commands to wipe data and prepare devices for redeployment.
  • Learn about different types of routers and how they will be used in the redeployment process.
  • Keep records of equipment status, issues, and actions taken.
  • Work with other teams to ensure equipment is ready for redeployment to the new facility.


Additional Responsibilities Include:

  • Materials Management (Picking Orders, Fulfillment of Orders).
  • Completion of System Tasks as required by Order.
  • Shipping, Receiving, and Inventory Put away.
  • Reclamation Management (Receiving, Task Completion, Equip Wiping)
  • Inventory Control (Cycle Counts, Excess Pulls, and Equipment Inventory)
  • Forklift Operation


Required Skills:

  • At least 6 months of prior experience in a relevant role
  • Logistics Experience (Warehouse, Inventory Control, Materials Management).
  • HS diploma or equivalent


Preferred Skills:

  • Basic Configuration experience with Managed Routers and Hosted Voice Devices (Training can be provided if required).
  • Forklift experience is a plus ((Training can be provided if required).
  • Experience in IT/Security/Cybersecurity/Helpdesk support is preferred.

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