Senior Associate, Internal Communications, Americas

Role Summary

As a Senior Associate in Internal Communications at LSEG, you will play a pivotal role in connecting colleagues locally to LSEG's purpose, strategy, and values. You will be accountable for developing and implementing communication strategies that enhance LSEG's reputation as an employer, foster an inclusive culture, and effectively connect with internal customers. Your efforts will support the Americas region, with a focus on our New York site, ensuring consistent messaging and alignment with global communication strategies.

What You'll Be Doing

To effectively communicate LSEG's purpose and values, it's essential to tailor global strategies to fit local market dynamics and cultural norms. This involves developing country-specific messaging that resonates with the local audience and conducting thorough research to understand local market dynamics and communication channels.

Using various channels like newsletters, Viva Engage, and internal forums, we can consistently convey LSEG's mission and values. Collaboration with the global communications team ensures that our messaging remains aligned and consistent across all platforms.

Highlighting LSEG's strengths as an employer is important. This includes showcasing our values, benefits, career opportunities, D&I initiatives, and employee testimonials. Implementing employer brand activities, such as encouraging referrals and retention, and supporting recruitment events and university partnerships, further strengthens our position.

Championing LSEG values involves fostering a safe and inclusive environment that values diverse views. Promoting an exceptional internal customer experience and engagement through open communication and partnerships is also key.

Applying both traditional and digital communication channels helps engage the local audience effectively. Partnering with local committees and leaders to create compelling stories for digital platforms enhances our messaging.

Collaboration is vital, not just globally but also within various teams and committees, to ensure consistent messaging. Staying updated with industry trends allows us to adapt our strategies to remain relevant and engaging.

Enhancing LSEG's brand and reputation across the Americas involves conveying our purpose, strategy, and values effectively. Establishing relationships with local team members and handling potential crises with timely and appropriate communication are also important aspects.

Finally, measuring and evaluating the impact of our communication efforts through KPIs helps us track success and adjust strategies as needed.

Qualifications & Experience:

• A degree or professional qualification in Marketing or Management, or equivalent experience, is required.
• Excellent communication skills in English and good PR skills.
• Hands-on experience in Microsoft Office applications (Word, Excel, Outlook), web-based information gathering and social media savviness.
• Prior experience using applications such as Poppulo (For internal Communications) and Canva would be an added advantage.
• A fast learner with a confident personality and a positive attitude.
• Skilled in creative writing, preferably with prior experience in journalism.
• Able to deliver tight deadlines and a great collaborator.

Compensation/Benefits Information (New York applicants only):

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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