Remote

Chief Data & Analytics Officer

Teladoc Health
United States
Nov 21, 2024
Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you're empowered to show up every day as your most authentic self and be a part of something bigger - thriving both personally and professionally. Together, let's empower people everywhere to live their healthiest lives. Teladoc Health is seeking a dynamic and visionary leader to serve as the Chief Data, Analytics & AI Officer. In this pivotal role, you will lead the company's data, analytics, and AI strategy, driving innovation and operational excellence across all products and services. As a member of the leadership team, you will define and execute a comprehensive roadmap that integrates data-driven insights into critical business areas such as clinical operations, product development, marketing, and client reporting, with the goal of enhancing both clinical and financial outcomes. You will oversee a high-performing team of data engineers, data scientists, and analytics professionals, fostering a culture of collaboration, innovation, and growth. This role requires the ability to build and scale a world-class data and analytics function, ensuring seamless integration with Teladoc's global strategy while also staying at the forefront of industry trends in data science, machine learning, and AI. In addition to guiding internal data and analytics efforts, you will play a critical role in communicating Teladoc's vision both internally and externally, gaining buy-in from stakeholders, and presenting the company's data and AI strategy to clients and investors. Your leadership will help ensure that Teladoc remains a leader in virtual healthcare, providing cutting-edge solutions that improve health outcomes for people everywhere Essential Duties and Responsibilities Develop and communicate a clear, cohesive vision for Teladoc's data, analytics, and AI strategy, ensuring strong internal alignment and external advocacy. Define and own the data, analytics, and AI roadmap, ensuring integration of data solutions into products that meet critical business needs and drive clinical and financial outcomes. Collaborate with cross-functional partners in product, engineering, clinical, operations, finance, and marketing to achieve business goals and build data-driven strategies and roadmaps. Lead data analytics efforts across areas such as marketing operations, clinical operations, value-based care, product analytics, and client reporting, ensuring data insights are actionable and drive informed decision-making. Oversee the development of machine learning and AI strategies, leveraging them to improve clinical and operational outcomes, while maintaining focus on broader data-driven initiatives. Build and lead a high-performing team of technical talent, including data scientists, data engineers, and analytics professionals, fostering a culture of collaboration, growth, and innovation. Establish and drive a culture of data sharing and informed decision-making across the organization to improve business outcomes and operational scaling. Regularly communicate progress and outcomes of data, analytics, and AI initiatives to executive leadership, demonstrating their business value and aligning efforts with organizational goals. Stay informed on emerging technologies in data, analytics, and AI, ensuring Teladoc remains at the forefront of industry trends and innovations. Serve as a key spokesperson for data and analytics initiatives, presenting Teladoc's vision and strategies to external stakeholders, including clients and investors. The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Supervisory Responsibilities Effectively lead and motivate direct and/or indirect reports (including cross-functional partners) engaged in data-driven functions including overseeing data management, creating data strategy, and improving data quality across the organization. Qualifications Expected for Position Master's or Ph.D. in Computer Science, Data Science, AI, Machine Learning, or related fields. Proven track record of successful leadership, demonstrating the ability to build, grow, and lead high-performing teams in data science, AI, and engineering. 15+ years of experience leading large, complex teams of data scientists, machine learning engineers, AI engineers, and data engineers, with a focus on scaling departments and ensuring successful execution of data and AI initiatives. Healthcare Experience Demonstrated experience in creating and executing data, analytics, and AI strategies that drive business outcomes and product innovation. Strong technical expertise in machine learning, AI, NLP, deep learning, and a variety of data science methodologies, as well as experience with tools like Python, Java, and deep learning libraries such as PyTorch. Proven ability to establish a scalable data engineering function and to deliver innovative data solutions for real-world applications in healthcare or consumer tech. Extensive experience in managing roadmaps, driving successful project delivery, and fostering collaboration across product, engineering, and analytics teams. Strong leadership skills with a demonstrated ability to mentor, develop, and inspire teams, creating a collaborative and innovative environment. Excellent communication skills, with the ability to effectively convey complex technical concepts to both technical and non-technical stakeholders, including executive leadership, clients, and investors. Experience navigating regulatory requirements related to AI and data science in the healthcare industry. Required license or credential needed to perform job: N/A The above qualifications, knowledge, experience, and/or background are expected but not required for this role. Work Environment Office Remote Hybrid (Office & Remote) Trav el : 10% Travel percentage reflects an estimate and is subject to change dependent on business needs. Physical Requirements To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy. About Us Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Job Description Acknowledgment This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me. The base salary range for this position is$360,000-400,000.In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed hereTeladoc Health Benefits 2024.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions. Why Join Teladoc Health? A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person's health journey. Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position. Growth and Innovation: We've already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.