Parts Professional

Factory Motor Parts Co
paid holidays, sick time, 401(k), profit sharing
United States, North Carolina, Winston Salem
Nov 15, 2024
Description Do you have a passion for Customers and Cars? Factory Motor Parts is looking for an experienced and customer focused Automotive Parts Professional! This position will answer phone calls to identify customer needs, sell automotive parts, and strengthen the overall relationship between Factory Motor Parts and the Customer. Our continuous growth is fueled by solid relationships with customers, colleagues and suppliers. Each of us delivers extraordinary customer care that is simple, proactive and personal. We take pride in knowing we are part of an extraordinary company of talented, high-performing professionals who are leading change and growth. At Factory Motor Parts Company limitless possibilities await you! Additional responsibilities include: Looking up auto parts in our FMP parts catalog system Process customer orders with high degree of accuracy Trouble shoot and make recommendations to meet customer needs Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs Performs other duties as assigned. Position requires: A qualified candidate will have previous automotive parts counter experience in either a retail store or other setting where finding the right part was an essential function of the job. Also Requires: 3 Years experience with Automotive Parts 1-2 years previous sales and customer service experience Ability to look up parts in parts cataloging systems Excellent verbal and written communication skills Strong background in mechanics & ASE certification is a plus An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)