Service Center Assistant

The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian
Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is
to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
A. BASIC PURPOSE
The Santa Rosa Corps seeks to fill an Assistant position at the Senior Activity Center to serve the
Silvercrest residents and any Sonoma County senior resident, 55 years of age and older. The
Senior Activity Center is a 7,500 square foot, single story, facility containing a kitchen, dining
area/large recreation or meeting area, conference or meeting rooms, bathrooms, and Church
sanctuary (Chapel).
All programs at the Senior Activity Center are an extension of the Salvation Army's evangelistic
purpose as a branch of the Protestant Church and the ultimate goal of all of our programs is the
Spiritual Regeneration of all people. Philosophy development comes from The Salvation Army
and the Commanding Officer(s) in conjunction with various advisory groups. Policy and
procedural changes must have the approval of the Commanding Officer(s).
B. ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Keep track of statistics for programs when involved.
2. Preparation of weekly program highlights to Senior Activity Center Director.
3. Help prepare letters to special interest groups, schools, and Churches about the programs we
offer and help develop a brochure and develop information sheets for new programs.
4. Assist with changing of monthly bulletin boards.
5. Help assist with the development and maintenance of a monthly calendar.
6. Provide ongoing communication with Senior Activity Center Director so that the following
tasks are accomplished:
a. Keep inventory of supplies and advise the Supervisor when an order is needed.
b. Assist the Volunteer Coordinator with recruitment leads for volunteers.
c. Assure that statistics are properly kept and reported.
d. Coordination transportation for fieldtrip activities, if required
7. Assure that all Federal, State, and local laws and Salvation Army policies and procedures
are followed.
8. Attend training and be able to perform CPR/AED.
9. Provide written documentation on all employee and volunteer incident/accident and
disciplinary matters to assure they are handled according to proper procedure.
10. Assure that all necessary volunteer paperwork is completed and transmitted to the Volunteer
Coordinator when needed.
11. Setting up for programs and cleaning up when finished. (Tables, chairs, program help, etc.)
12. Daily cleaning of Senior Center. (Vacuuming, dusting, sanitizing, cleaning of bathrooms,
mopping and deep cleaning a few times a year)
13. Spending time as allowed to visit and engage with the members of The Senior Center.
14. Attend regular department meetings.
15. Other duties as assigned by Officer.
C. KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
1. High School Diploma
2. Ability to speak and write the English language at a high and professional level
3. High degree of confidentiality
4. Minimum one (1) year social service experience preferred
5. Computer literate, in Windows environment (Microsoft Office)
6. Excellent communication skills, both written and verbal.
7. Excellent and professional telephone etiquette and presence
8. Excellent organizational skills
9. Strong ability to utilize a high level of time management and handling multiple tasks
D. CERTIFICATES, LICENSES, REGISTRATIONS:
1. Must possess a valid California Class C Driver's License, and ability to drive a
Salvation Army vehicle
2. Must be 21 years or older.
3. Complete The Salvation Army vehicle course training.
E. PHYSICAL REQUIREMENTS:
1. Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes
continuous basis
2. Ability to grasp, push, and/or pull objects
3. Ability to reach overhead
4. Ability to operate telephone
5. Ability to lift up to 25 lbs.
6. Ability to operate a computer
7. Ability to process written, visual, and/or verbal information
8. Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator,
Copier, Printer
9. Miscellaneous office equipment including but not limited to staplers, three-hole punch, etc.
Qualified individuals must be able to perform the essential duties of the position with or without
accommodation. A qualified person with a disability may request a modification or adjustment
to the job or work environment in order to meet the physical requirements of the position. The
Salvation Army will attempt to satisfy requests as long as the accommodation needed would not
result in undue hardship.