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Sr Manager, Technology Third Party Supplier Risk Management

RBC Capital Markets, LLC
United States, North Carolina, Raleigh
Nov 22, 2024

Job Summary

Job Description

What is the opportunity?

The Senior Manager, Technology Third Party Supplier Risk Management for RBC Bank is responsible for the management of a first line of defense (1LoD) technology supplier risk including monitoring and managing technology supplier risk assessments, control design, key performance and risk indicators, issues/deficiencies, and corrective actions. This role will partner with the business supplier management team to renew Technology supplier contracts, manage supplier business continuity/disaster recovery, verify data backup schedules/restoration testing and ensure vendor hosted asset inventories are maintained. This role will collaborate with 2LoD and 3LoD teams during review and challenge sessions as well as internal audit reviews. This role functions within the RBC Bank Office of Technology Risk & Controls team which holistically is responsible for establishing, enhancing, and sustaining an effective Risk and Control environment for Technology in accordance with RBC Bank's IT Risk Management Frameworks/Policies/Standards and US Regulatory Compliance.

What will you do?

  • Execute on Technology Supplier Management risk routines based on Supplier Risk Management onboarding and schedule of reviews to ensure controls for Technology Third parties are appropriately documented and operating effectively
  • Participate and collaborate on Technology Supplier Risk Management Assessments (SRMA)
  • Manage updates and reviews of the RBC Bank Technology Intra-Group Arrangement (IGA)
  • Review and manage issues that result from RBC Bank Supplier Control Assessments (SCAs) and SAAS Supplier Risk Assessments (SSRAs)
  • Maintain current RBC Bank IT supplier list with mapping to IT applications inclusive of Intragroup arrangements with RBC Enterprise
  • Ensure new and updated supplier contracts are reviewed for technology capabilities, service levels, disaster recovery, incident management, data backups, issue remediation, etc.
  • Monitor and review results of disaster recovery exercises for RBC Bank vendors to ensure recovery time/point objectives are met and ensure testing is conducted in accordance with contracts and partner with the RBC Disaster Recovery team to ensure internal RBC Bank applications participate in disaster recovery testing and recovery objectives are met
  • Prepare executive-level reporting on the IT Third Party Supplier Risk Management, Disaster Recovery and Data Backups for management risk committees
  • Remediate audit issues including review of control deficiencies and provide closing evidence by committed dates for Technology supplier issues
  • Partner with RBC Technology teams to ensure RBC Bank applications have defined data backup schedules and restoration testing
  • Manage and report Key Risk Indicators (KRIs) for Third Party Risk Assessments, Disaster Recovery, and Data Backups for RBC Bank

What do you need to succeed?

Must-have

  • University degree or equivalent experience
  • 5-7 years of experience in a risk and control function such as risk management, internal audit, compliance
  • 4+ years in the financial services or other regulated industries
  • 3+ years of experience with supplier/vendor management or procurement
  • Technology savvy / self-sufficient with excellent working knowledge of Confluence, SharePoint, MS Office applications (including Excel and PowerPoint), Archer, Tableau/Power BI
  • Strong understanding of Third-Party Risk including but not limited to supplier management standards, methodologies and audit requirements

Nice-to-have

  • CRISC, CISSP, or similar industry-recognized risk certification

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
  • Opportunity to achieve great success and grow your career with RBC

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Job Skills

Business Continuity and Disaster Recovery (BCDR), Communication, Contract Management, Process Management, SLA Management, Supplier Contracts, Supplier Controls, Supplier Management, Teamwork

Additional Job Details

Address:

8081 ARCO CORPORATE DRIVE:RALEIGH

City:

Raleigh

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-10-28

Application Deadline:

2024-12-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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