Firstsource | Diversity Employer
Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.
Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.
Our Values
Our value statement is an important navigation tool that keeps us focused on what truly matters?. REACCH acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility.
Risk-Taking
- Dare to go beyond
- Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
- Execution Excellence
- Strive to be the best
- Collaborate, co-create and drive excellence.
- Agility
- Move ahead of time quickly
- Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
- Customer First
- Keep customers at the heart of every action.
- Credibility
- Instill trust, confidence and accountability
- Seek answers rooted in ‘what's right’ and not ‘who's right’.
- Humaneness
- Be fair, respectful, transparent and sensitive
- Care for your community; act responsibly towards environment.
Global Inclusion & Diversity
We believe in supporting different perspectives that make each one of us unique. Our strength lies in our differences. We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together. We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.
Bring your big ideas and dreams
Aspire. Achieve. Advance.
For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that. We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH. Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane. We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.
If this sounds good to you, join us.
Search among Firstsource jobs
| Jobs: 31 - 40 of 85 |
Kingston, New York
Work location: Kingston, NY (NOT REMOTE) Firstsource is a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media, Tech...
8d
| Job Type | Full Time |
AVP - Eligibility & Enrollment
* The AVP - Eligibility is responsible for overseeing the daily operations of their department(s). They set goals, guide Directors/Managers/Supervisors, and are responsible for the financial performance of a given area. This role is respons...
8d
| Job Type | Full Time |
Digital Account Representative
Amherst, New York
FIRSTSOURCE is HIRING DIGITAL ACCOUNT REPRESENTATIVES In this position you will respond to emails, take inbound calls, document a customer's financial situation, and assist customers with resolving their account. There is little to no outbo...
9d
| Job Type | Full Time |
Henderson, Nevada
FULL-TIME ENTRY LEVEL Location: Medical facility in Henderson, NV Shift: Monday to Friday 8:00 AM to 4:30 PM GREAT WAY TO GET HANDS ON EXPERIERENCE! PLENTY OF OPPROTUNITIES FOR GROWTH! The Patient Financial Advocate is responsible for scree...
9d
| Job Type | Full Time |
Customer Service Representative
WORK FROM HOME MEDICAID CALL CENTER--MUST LIVE IN THE STATE OF FL. Training Starts December 9th- 9:00am-6:00pm EST Production Hours- 11:00am- 8:00pm EST Must complete BG and Fingerprints Maintain a quality score of 95% or greater Answer 80+...
10d
| Job Type | Full Time |
Chattanooga, Tennessee
REQUIRED:Must be able to work onsite inChattanooga, TN. Job Summary The Operations Manager manages 9-30 team members and Team Leaders varied over multiple lines of businesses in a mailroom processing environment. Roles & Responsibilities Ma...
10d
| Job Type | Full Time |
Thousand Oaks, California
Firstsource is a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media, Technology, and more. Our Thousand Oaks, Cali...
10d
| Job Type | Full Time |
MailRoom- In office Long Beach CA
Los Angeles, California
Role Description: The Digital Mailroom Specialist plays an integral part of the team, responsible for efficiently managing high volumes of mail and documents in a fast-paced environment. This position is critical to meeting productivity met...
10d
| Job Type | Full Time |